Japan Operations.
Some brands want partners found and introductions made. Others want the whole market run for them. This is the second: a Japanese storefront, service in Japanese, the payment methods customers use, and the accounting, tax and logistics behind it — one accountable team reporting to you.
At a glance
- Scope
- Storefront to back office
- Service
- In native Japanese
- Payments
- JPY cards, Konbini, PayPay
- Reporting
- One team, one set of numbers
The whole market, run for you.
Start with the storefront and service, add the back office later — or hand over everything at once.
- 01
Japanese storefront
A store built for Japanese customers rather than translated at them: your story in real Japanese, local UX conventions, SEO that works, JPY pricing.
- 02
Customer service in Japanese
Pre-sales, orders, returns and after-care in native Japanese, at the standard Japanese customers expect — higher than most markets.
- 03
Payments customers use
JPY card payments plus the local methods that move conversion: Konbini payment, PayPay and the wallets your customers already have.
- 04
Accounting, tax & banking
Bookkeeping, consumption tax, banking and filings, run with local accountants rather than improvised from abroad.
- 05
Import, customs & logistics
Bringing goods in and getting them to customers: customs, warehousing, domestic delivery and returns, with vetted partners.
- 06
One accountable team
Front of house and back office answer to the same team, so your store, partners and press share one story and one set of numbers.
Hand over as much of Japan as you want.
Start
Storefront & service
Begin with the Japanese store and customer service — the part your customers see first.
Add
Back office
Add accounting, tax, banking, import and logistics when you are ready.
Or
The whole market
Hand over the entire operation at once, reported to you as one set of numbers.
Japanese customers expect more than most markets. One accountable team is how you meet that from abroad.
Front of house and back office answer to the same people, and to you.
Sized to the scope you choose.
We scope the mix on a call rather than selling a fixed package.
Operations
Monthly retainer
Sized to what you hand over: storefront and service first, or the whole market at once.
Where we also develop sales
Commission on sales
Aligns our incentives with your growth.
Japan exclusivity — optional
Scoped by category and term, if it helps both sides.
Grants & subsidies
Where your project qualifies, we help you apply for Japanese public funding.
Not sure how much to hand over?
Start with the Japan Entry Plan.
A costed roadmap in 2–3 weeks that shows what to run yourself and what to hand over.
Tell us how much of Japan you want to hand over, and we will scope exactly that.